Hotel and Casino Laundry
& Linen Services
Keep Your Guests Comfortable With Miller’s
In the hospitality industry, cleanliness isn’t just important. It’s everything. Fresh linens, spotless towels, and clean and presentable apparel directly impact your guests’ satisfaction and reviews. However, managing laundry in-house for a hotel or casino means dealing with expensive merchandise and inventory, equipment, unpredictable staffing needs, and constant pressure to maintain quality at scale.
At Miller’s Textile Services, we provide you with reliable laundry and linen solutions tailored to the needs of your hotel or casino. We handle everything from pickup to hygienic delivery, ensuring your guests always experience the comfort and cleanliness they expect while your staff focuses on delivering exceptional service.
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Services
What We Offer
We do business a little differently than most textile service companies. We’re always transparent and upfront with our agreement terms, so there aren’t any surprises when it comes to our services or pricing. We’re here to partner with you to make your job easier.
Bed Linens and Bath Towels
From luxurious bed linens and plush towels to high-end robes, we deliver clean, premium-quality linens that meet the high standards of luxury hotels and upscale resorts. Whether you’re managing an exclusive boutique hotel or a high-end casino resort, we tailor our services to match your volume and schedule.
LinenLink Tracking
Hotels and casinos often manage large quantities of their own textiles, such as spa robes, towels, and linens. Our LinenLink RFID tracking system ensures every item is accounted for, reducing loss and providing full visibility into your inventory.
Uniform Services
Your staff represents your brand. We provide and maintain apparel for front desk teams, housekeeping, maintenance, casino floor staff, and restaurant employees. As your needs change, we adjust your program to fit.
Table Linens and Napkins
Whether you’re overseeing a casino, a luxurious hotel, or any dining establishment within your property, we provide a wide selection of table linens and napkins in various colors and styles to elevate your venue’s atmosphere.
Mats
Our mat program improves cleanliness, safety, and image at entrances, kitchens, and back-of-house areas. It also helps control maintenance costs and creates a better environment for both staff and guests.
Facility Services (Sanitation, Janitorial, PPE, and First Aid)
We help you maintain a clean, safe environment for employees and guests while controlling your inventory costs. Ask about our vendor-managed inventory solutions.
The Costs of In-House Laundry Management
Operational Expenses
In-house laundry means higher fixed costs. Equipment maintenance, merchandise and inventory, utility bills (water, gas, electricity), machinery replacement, and chemical supplies add up quickly. By outsourcing to Miller’s, you gain a reliable partner with fair pricing that reduces overhead without compromising the quality your guests expect.
Compliance and Hygiene Standards
Hotels and casinos must meet hygiene standards to protect guests and maintain their reputation. Miller’s follows TRSA-certified processes, ensuring every piece of linen is cleaned to exceed hygienically clean industry standards. This keeps your property guest safe and your brand reputation protected.
Staffing Challenges
Managing in-house laundry requires hiring, training, and retaining staff in a competitive labor market. With Miller’s, you don’t have to worry about staffing fluctuations. We handle your laundry reliably and consistently, so you can focus on guest experience without the operational headaches. We show up on time, do what we say, finish what we start, and have fun doing it.
Sustainability Without the Investment
Many hotels and casinos want to adopt sustainable laundry practices, but the upfront investment in eco-friendly equipment and processes can be too much. Miller’s continues to make that investment. Our efficient washing processes, water reclamation systems, energy management, and hypo-allergenic chemistry reduce environmental impact while delivering the clean linens your guests deserve.
Serving Hotels and Casinos Across Ohio and Indiana
Miller’s provides laundry services to hotels and casino properties throughout Ohio and in Indiana.
Your Partner for Seamless Textile Services
Miller’s specializes in textile solutions tailored to your needs. Our team manages your linens, uniforms, and facility supplies so your staff can focus on delivering exceptional guest experiences. With a proactive, customer-first approach, we help you maintain cleanliness, uphold a professional image, and keep your property running efficiently.
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